SCM Courses
Management Skills Day 2
Friday 23 September 2022, 08:00am
COURSE DATE: 23rd September 2022
Day 2 – Knowing others; becoming a respected and valued leader
• Welcome and introduction
Review of aims and objectives of the programme
Revisit key points/queries from day 1
• Getting the best out of people
What motivates people
Giving effective feedback
Using the appraisal process effectively
• Managing the poor performer
What to do when things go wrong
• Continuous quality improvement
Helping your teams to change their service for the better
A simple model for effective change
COURSE PRICE: £265
£265
Up to 20% discount available for block bookings.
Call or email us for further details
Please note that all course prices exclude VAT @20%
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